Bank of America customers faced widespread disruptions on Wednesday as a major outage left many unable to access their accounts or view their account balances.
The issue, first reported on Downdetector around 12:45 pm ET, caused significant concern among customers who took to social media to express their frustrations. While the bank’s app indicated that accounts were “temporarily unavailable,” many users reported seeing their balances displayed as $0.
The cause of the outage remains unclear, and Bank of America has yet to release a formal statement addressing the issue or confirming whether funds were at risk. Customers are anxiously awaiting updates from the bank regarding the nature of the problem and when normal services will be restored.
As of now, the bank has not provided an estimated timeline for resolving the outage. Customers are advised to monitor Bank of America’s official channels for updates and to contact customer service if they have any concerns.